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Maintenance and Inspection Program

ASE’s M&I E-Learning Program will go live on August 10, 2009. Consisting of four training modules plus an online quiz, the program is targeted to prospective and entry-level maintenance personnel and will be available exclusively online.

The training modules in the program feature audio and visual content, interactive exercises and questions, and more. Content areas cover:

  • Service Procedures
  • Fluids, Filters, Belts and Hoses Inspection and Service
  • Suspension, Tire and Brake Inspection and Service
  • Body, Battery, Charging and Electrical Systems Inspection and Service

A fifth module consists of a 40-question online quiz that features traditional multiple-choice questions as well as other types specifically designed for computer delivery. Upon achieving a passing score on the quiz, users may print a customized certificate of recognition. Note: The credential from this program is not an ASE certification.

1. Preparation and Documentation

2. Fluids, Filters, Belts and Hoses Inspection and Service

3. Suspension, Tire, and Brake Inspection and Service

4. Body, Battery, Charging and Electrical Systems Inspection and Service

For more information, click on program content, FAQs, payment information, or TO PURCHASE NOW, CLICK HERE.

The screen-capture below gives a sense of the look, feel, and interactivity of the program.

Light Vehicle Maintenance and Inspection Task List
Version 1.0

1. Preparation and Documentation

  • A. Preparing Vehicle for Service
    • Task 1 - Repair Order
      Identify information needed for the service requested on a repair order.
    • Task 2 - Vehicle Protection Equipment
      Identify purpose and demonstrate proper use of fender covers, floor mats and other vehicle protection equipment.
    • Task 3 - Pre-Service Evaluation
      Conduct an appropriate pre-service evaluation and report or note any concerns not already on the repair order.
    • Task 4 - TPMS
      Determine the presence of a Tire Pressure Monitoring System (TPMS).
    • Task 5 - Wheel Locks
      Determine the presence of wheel locks.
    • Task 6 - Air Suspension
      Determine the presence of an air suspension system.
    • Task 7- Instrument Panel
      Check operation and status of instrument panel warning lights and gauges.
    • Task 8- Hybrid Vehicle Safety
      Identify service and safety considerations for hybrid vehicles.
  • B. Locating Information
    • Task 1 - Vehicle Identification Number (VIN)
      Locate and use the VIN.
    • Task 2 - Vehicle Information Decals
      Locate and use vehicle information placards, decals, tags, as required.
    • Task 3 - Service Information
      Locate and use paper and electronic manuals.
    • Task 4 - Service Bulletins
      Locate and use technical service bulletins (TSBs).
    • Task 5 - Material Safety Data Sheets (MSDS)
      Locate and use material safety data sheets (MSDS).
  • C. Tools and Equipment
    • Task 1 - Tool/Equipment Usage
      Identify tools and equipment and their appropriate usage in automotive applications.
    • Task 2 - Fastener Identification
      Identify standard and metric designation.
    • Task 3 - Floor Jacks and Jack Stands
      Identify and use proper placement of floor jacks and jack stands.
    • Task 4 - Vehicle Lifts
      Identify and use proper procedures for safe lift usage.
    • Task 5 - Service Pits
      Identify and use proper procedures for safe pit usage.
    • Task 6 - Shop Ventilation
      Use proper ventilation procedures for working within the shop area.
    • Task 7 - Handling Fluids
      Use proper handling procedures for automotive fluids.
    • Task 8 - Cleaning and Lubrication
      Use proper chemicals for cleaning and lubrication.
  • D. Preparing Vehicle for Customer
    • Task 1 - Vehicle Delivery
      Ensure vehicle is prepared to return to customer per company policy (floor mats, steering wheel cover, etc.).
    • Task 2 - Maintenance Indicators
      Reset maintenance indicators.
    • Task 3 - Instrument Panel
      Verify status of instrument panel warning lights and gauges.
    • Task 4 - Document Services
      Complete documentation on services performed.

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2. Fluids, Filters, Belts and Hoses Inspection and Service

  • A. Underhood (Part 1)
    • Task 1 - General Inspection
      Inspect underhood area for leaks, damage, and unusual conditions.
    • Task 2 - Fluid Types
      Determine fluid type requirements and identify fluid.
    • Task 3 - Engine Oil
      Check engine oil level and condition; service as required.
    • Task 4 - Engine Coolant
      Check engine coolant level and condition; service as required.
  • B. Underhood (Part 2)
    • Task 5 - Power Steering Fluid
      Check power steering fluid level and condition; service as required.
    • Task 6 - Brake Fluid
      Check brake fluid level and condition; service as required.
    • Task 7 - Hydraulic Clutch Fluid
      Check hydraulic clutch fluid and condition; service as required.
    • Task 8 - Windshield Washer Fluid
      Check windshield washer fluid level and condition; service as required.
    • Task 9 - Automatic Transmission Fluid
      Check automatic transmission fluid level and condition; service as required.
  • C. Undercar
    • Task 1 - General Inspection
      Inspect undercar area for leaks, damage, and unusual conditions.
    • Task 2 - Differential/Transfer Case Fluid
      Check differential/transfer case fluid level; note unusual conditions; service as required.
    • Task 3 - Manual Transmission Fluid
      Check manual transmission fluid level; note unusual conditions; service as required.
    • Task 4 - Brake Hydraulic Lines
      Inspect brake lines, flexible hoses, and fittings for leaks, dents, kinks, rust, cracks, bulging or wear.
    • Task 5 - Chassis Lubrication
      Lubricate driveline, suspension and steering systems.
    • Task 6 - Coolant Hoses
      Inspect cooling system pipes and hoses for wear, damage, and proper routing.
    • Task 7 - Oil and Filter
      Change engine oil and filter.
  • D. Filters and Drive Belts
    • Task 1 - Fuel Filter
      Replace inline fuel filters as applicable.
    • Task 2 - Air Filter
      Inspect and replace air filter.
    • Task 3 - Cabin Air Filter
      Inspect and replace cabin air filter.
    • Task 4 - Drive Belts
      Inspect, replace and adjust drive belts; inspect tensioners and pulleys.
    • Task 5 - Document Services
      Document observed damage, unusual conditions, and concerns.

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3. Suspension, Tire, and Brake Inspection and Service

  • A. Suspension Inspection
    • Task 1 - Struts and Springs
      Visually inspect struts, springs, and related components.
    • Task 2 - Stabilizer Bar
      Visually inspect stabilizer bar, bushings, brackets, and links.
    • Task 3 - Leaf\Coil\Air Springs and Torsion Bars
      Visually inspect springs, torsion bars, and related components.
    • Task 4 - Shock Absorbers
      Visually inspect shock absorbers and related components.
    • Task 5 - CV Boots
      Visually inspect constant velocity (CV) axle shaft boots.
  • B. Tire (Part 1)
    • Task 1 - TPMS
      Identify service considerations when equipped with a Tire Pressure Monitoring System (TPMS).
    • Task 2 - Nitrogen Inflation
      Identify nitrogen-filled tires.
    • Task 3 - Tire Inspection
      Inspect tires; inspect spare and mounting system; check and adjust tire pressure.
    • Task 4 - Tire Rotation
      Rotate tires according to recommendations.
  • C. Tire (Part 2)
    • Task 5 - Balancing
      Balance wheel and tire assembly.
    • Task 6 - Mounting
      Dismount, inspect, and remount tire on wheel.
    • Task 7 - Repair
      Repair tire according to industry standards.
    • Task 8 - Wheel Installation
      Reinstall wheel; torque wheel fasteners to specification.
  • D. Brake
    • Task 1 - Wheel Bearings
      Check wheel bearings for play and other signs of wear.
    • Task 2 - Drum Brakes
      Perform a visual inspection of a brake drum system.
    • Task 3 - Disc Brakes
      Perform a visual inspection of a disc brake system.
    • Task 4 - Parking Brake
      Check parking brake operation; check parking brake components for unusual conditions.
    • Task 5 - Document Services
      Document damage, unusual conditions and concerns.

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4. Body, Battery, Charging and Electrical Systems Inspection and Service

  • A. Body
    • Task 1 - Wiper Blades
      Check wiper blades, inserts, and arms; replace wiper blades or inserts.
    • Task 2 - Lubrication
      Lubricate door latches and hinges.
    • Task 3 - Fuel Cap
      Inspect fuel cap and seal.
  • B. Battery
    • Task 1 - Charging
      Charge battery as needed.
    • Task 2 - Inspection
      Inspect and clean battery hold-downs; repair or replace as needed.
    • Task 3 - Cleaning
      Inspect and clean battery and battery cable clamp connections.
  • C. Charging
    • Task 1 - Testing
      Perform battery, starting, and charging system tests using appropriate tester.
    • Task 2 - Jump Starting
      Start vehicle using an auxiliary power supply.
    • Task 3 - Electronic Memory
      Maintain or restore electronic memory functions if required.
  • D. Electrical
    • Task 1 - Fuses
      Test and replace fuses; confirm proper circuit operation.
    • Task 2 - Lamps
      Inspect and replace exterior and courtesy lamps.
    • Task 3 - Document Services
      Document damage, unusual conditions, and concerns.

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ASE Maintenance and Inspection Program Debuts