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ASE Maintenance and Inspection Program Development Underway
ASE continues to make progress in the development of its new Maintenance and Inspection Qualification Program. The new program consists of four eLearning training modules accompanied by an online quiz.
ASE's target audience for this new program includes prospective and entry-level maintenance personnel, as well as any service professional interested in this specialty area. The training modules in the program cover four main content areas: 1) Service Procedures, 2) Fluids, Filters, Belts and Hoses Inspection and Service, 3) Suspension, Tire and Brake Inspection and Service, and 4) Body, Battery, Charging and Electrical Systems Inspection and Service. The new program features an active design, engaging users in the training to improve retention of all material. For additional reinforcement, "Knowledge Checks" follow the training covered in each section. Entirely self-paced, the program also includes tracking and progress features so users can review the material at their own speed and when time permits. Users can even log in and out of the program without losing their place.
The online quiz features traditional multiple-choice questions as well as other types specifically designed for computer delivery. Upon achieving a passing score on the quiz, users will receive a customized certificate of recognition, available exclusively online. (The credential from this program is not an ASE certification.)
ASE plans a mid-2009 introduction for the new Maintenance and Inspection Program. Stop back here for additional information and updates as they are released throughout the year.
This screen-capture gives a sense of the look, feel, and interactivity of ASE's new Maintenance and Inspection Qualification Program, which is slated to be introduced in mid-2009.
Light Vehicle Maintenance and Inspection Task List
1. Preparation and Documentation
- A. Preparing Vehicle for Service
- Task 1 - Repair Order
Identify information needed for the service requested on a repair order.
- Task 2 - Vehicle Protection Equipment
Identify purpose and demonstrate proper use of fender covers, floor mats and other vehicle protection equipment.
- Task 3 - Pre-Service Evaluation
Conduct an appropriate pre-service evaluation and report or note any concerns not already on the repair order.
- Task 4 - TPMS
Determine the presence of a Tire Pressure Monitoring System (TPMS).
- Task 5 - Wheel Locks
Determine the presence of wheel locks.
- Task 6 - Air Suspension
Determine the presence of an air suspension system.
- Task 7- Instrument Panel
Check operation and status of instrument panel warning lights and gauges.
- B. Locating Information
- Task 1 - Vehicle Identification Number (VIN)
Locate and use the VIN.
- Task 2 - Vehicle Information Decals
Locate and use vehicle information placards, decals, tags, as required.
- Task 3 - Service Information
Locate and use paper and electronic manuals.
- Task 4 - Service Bulletins
Locate and use technical service bulletins (TSBs).
- Task 5 - Material Safety Data Sheets (MSDS)
Locate and use material safety data sheets (MSDS).
- C. Tools and Equipment
- Task 1 - Tool/Equipment Usage
Identify tools and equipment and their appropriate usage in automotive applications.
- Task 2 - Fastener Identification
Identify standard and metric designation.
- Task 3 - Floor Jacks and Jack Stands
Identify and use proper placement of floor jacks and jack stands.
- Task 4 - Vehicle Lifts
Identify and use proper procedures for safe lift usage.
- Task 5 - Service Pits
Identify and use proper procedures for safe pit usage.
- Task 6 - Shop Ventilation
Use proper ventilation procedures for working within the shop area.
- Task 7 - Handling Fluids
Use proper handling procedures for automotive fluids.
- Task 8 - Cleaning and Lubrication
Use proper chemicals for cleaning and lubrication.
- D. Preparing Vehicle for Customer
- Task 1 - Vehicle Delivery
Ensure vehicle is prepared to return to customer per company policy (floor mats, steering wheel cover, etc.).
- Task 2 - Maintenance Indicators
Reset maintenance indicators.
- Task 3 - Instrument Panel
Verify status of instrument panel warning lights and gauges.
- Task 4 - Document Services
Complete documentation on services performed.
2. Fluids, Filters, Belts and Hoses Inspection and Service
- A. Underhood (Part 1)
- Task 1 - General Inspection
Inspect underhood area for leaks, damage, and unusual conditions.
- Task 2 - Fluid Types
Determine fluid type requirements and identify fluid.
- Task 3 - Engine Oil
Check engine oil level and condition; service as required.
- Task 4 - Engine Coolant
Check engine coolant level and condition; service as required.
- B. Underhood (Part 2)
- Task 5 - Power Steering Fluid
Check power steering fluid level and condition; service as required.
- Task 6 - Brake Fluid
Check brake fluid level and condition; service as required.
- Task 7 - Hydraulic Clutch Fluid
Check hydraulic clutch fluid and condition; service as required.
- Task 8 - Windshield Washer Fluid
Check windshield washer fluid level and condition; service as required.
- Task 9 - Automatic Transmission Fluid
Check automatic transmission fluid level and condition; service as required.
- C. Undercar
- Task 1 - General Inspection
Inspect undercar area for leaks, damage, and unusual conditions.
- Task 2 - Differential/Transfer Case Fluid
Check differential/transfer case fluid level; note unusual conditions; service as required.
- Task 3 - Manual Transmission Fluid
Check manual transmission fluid level; note unusual conditions; service as required.
- Task 4 - Brake Hydraulic Lines
Inspect brake lines, flexible hoses, and fittings for leaks, dents, kinks, rust, cracks, bulging or wear.
- Task 5 - Chassis Lubrication
Lubricate driveline, suspension and steering systems.
- Task 6 - Coolant Hoses
Inspect cooling system pipes and hoses for wear, damage, and proper routing.
- Task 7 - Oil and Filter
Change engine oil and filter.
- D. Filters and Drive Belts
- Task 1 - Fuel Filter
Replace inline fuel filters as applicable.
- Task 2 - Air Filter
Inspect and replace air filter.
- Task 3 - Cabin Air Filter
Inspect and replace cabin air filter.
- Task 4 - Drive Belts
Inspect, replace and adjust drive belts; inspect tensioners and pulleys.
- Task 5 - Document Services
Document observed damage, unusual conditions, and concerns.
3. Suspension, Tire, and Brake Inspection and Service
- A. Suspension Inspection
- Task 1 - Struts and Springs
Visually inspect struts, springs, and related components.
- Task 2 - Stabilizer Bar
Visually inspect stabilizer bar, bushings, brackets, and links.
- Task 3 - Leaf\Coil\Air Springs and Torsion Bars
Visually inspect springs, torsion bars, and related components.
- Task 4 - Shock Absorbers
Visually inspect shock absorbers and related components.
- Task 5 - CV Boots
Visually inspect constant velocity (CV) axle shaft boots.
- B. Tire (Part 1)
- Task 1 - TPMS
Identify service considerations when equipped with a Tire Pressure Monitoring System (TPMS).
- Task 2 - Nitrogen Inflation
Identify nitrogen-filled tires.
- Task 3 - Tire Inspection
Inspect tires; inspect spare and mounting system; check and adjust tire pressure.
- Task 4 - Tire Rotation
Rotate tires according to recommendations.
- C. Tire (Part 2)
- Task 5 - Balancing
Balance wheel and tire assembly.
- Task 6 - Mounting
Dismount, inspect, and remount tire on wheel.
- Task 7 - Repair
Repair tire according to industry standards.
- Task 8 - Wheel Installation
Reinstall wheel; torque wheel fasteners to specification.
- D. Brake
- Task 1 - Wheel Bearings
Remove, clean, inspect and repack wheel bearings; replace grease seal.
- Task 2 - Drum Brakes
Perform a visual inspection of a brake drum system.
- Task 3 - Disc Brakes
Perform a visual inspection of a disc brake system.
- Task 4 - Parking Brake
Check parking brake operation; check parking brake components for unusual conditions.
- Task 5 - Document Services
Document damage, unusual conditions and concerns.
4. Body, Battery, Charging and Electrical Systems Inspection and Service
- A. Body
- Task 1 - Wiper Blades
Check wiper blades, inserts, and arms; replace wiper blades or inserts.
- Task 2 - Lubrication
Lubricate door latches and hinges.
- Task 3 - Fuel Cap
Inspect fuel cap and seal.
- B. Battery
- Task 1 - Charging
Charge battery as needed.
- Task 2 - Inspection
Inspect and clean battery hold-downs; repair or replace as needed.
- Task 3 - Cleaning
Inspect and clean battery and battery cable clamp connections.
- C. Charging
- Task 1 - Testing
Perform battery, starting, and charging system tests using appropriate tester.
- Task 2 - Jump Starting
Start vehicle using an auxiliary power supply.
- Task 3 - Electronic Memory
Maintain or restore electronic memory functions if required.
- D. Electrical
- Task 1 - Fuses
Test and replace fuses; confirm proper circuit operation.
- Task 2 - Lamps
Inspect and replace exterior and courtesy lamps.
- Task 3 - Document Services
Document damage, unusual conditions, and concerns.
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