FAQs - Change of Address, Duplicate Credentials, etc.
1. How do I notify ASE if I change my address?
2. I legally changed my name. How do I get my ASE certifications to reflect my new name?
3. How do I obtain duplicate credentials?
1. How do I notify ASE if I change my address?
- Change it online through myASE by clicking here.
- Submit the change online to ASE Customer Service by clicking here.
- By mail, submit a change of address to: ASE, P.O. Box 4007, Iowa City IA 52243.
- Fax your request to 703-669-6122. Please include your name, SSN, or ASE ID number and the new address.
- Call in your address change by phone by contacting ASE customer service at 703-669-6600 between the hours of 8:30 am and 5:00 pm EST.
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2. I legally changed my name. How do I get my ASE certifications to reflect my new name?
To change the name on your credentials and ASE records, please submit a written request along with a copy of the legal paperwork granting the name change (i.e. Official Court Documents, Marriage Certificate, etc.). The cost for the revised credentials is $7.50 per test series (i.e. Automobile, Medium/Heavy Truck, Parts Specialist, Refrigerant Recovery).
Please mail the request with check, money order or credit card information to: ASE, P.O. Box 4007, Iowa City, IA 52243. Or handle the request online at myASE and pay by credit card.
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3. How do I obtain duplicate credentials?
The cost for duplicate credentials is $7.50 per test series (i.e. Automobile, Medium/Heavy Truck, Parts Specialist, Refrigerant Recovery.) Submit your request in writing, including your name, address, SSN or ASE ID number, and telephone number.
You can download a form here on the ASE website from the Customer Service Forms area or the Downloads section of the ASE Resource Center.
Mail your request, along with a check, money order or credit card information to: ASE, PO Box 4007, Iowa City, IA 52243. Or handle the request online at myASE.com and pay by credit card
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