Terms and Conditions

90 Days to Take Your Test

ASE testing is available 12 months out of the year. When you register for an ASE test, you will have 90 days from the original date of purchase to schedule an appointment and take your test at any of our 500+ Prometric test centers across the country. You should schedule appointments for all tests as soon as possible. If you do not complete the testing within 90 days, the untaken tests will expire and you will forfeit your fees.

Separate Registration and Test Fees

To register, you (or your employer) select the tests you want to take, and pay for those tests. If this is the first time you are purchasing tests in the current registration window, you are charged a $36 per person registration fee, in addition to the test fee ($41 each for most tests.) If you (or your employer) have already paid the registration fee during this registration window, then you can register for additional tests and only pay the additional test fee. You can view the complete list of tests and fees here.

Three-Day Grace Period

In general, if you purchase a test or make an appointment and then change your mind, you have three days from the date a test was purchased or from the date an appointment was scheduled, to cancel without any penalty. Additional details and conditions are listed below. To avoid forfeiting your fees, all changes must be made at least three days prior to your scheduled appointment.

30-Day Wait Period

If you take an ASE test and receive a “Pass” or “Fail” test result, you must wait 30 full days before you can purchase and schedule the same test again.

Missed Tests

There are no refunds or credits for missed testing appointments. If you miss a test, you can register for that same test again almost immediately, but you must pay the test fee again. To re-register, you must wait until the official “No Show” test result for the missed test is posted to myASE. When you re-register for a missed recertification test during the same registration window, the recertification test fee cap does not apply. You must pay the recertification test fee again.

Testing Appointments Required

All ASE certification tests are delivered at 500+ secure, proctored test centers through ASE’s testing partner Prometric. When you register for an ASE test, you will have 90 days from the original date of purchase to schedule an appointment and take your test. You should schedule appointments for all tests as soon as possible. If you are taking more than one test, you can group them together into a single appointment, or spread them out over several appointments. The day, time, and grouping is up to you.

To make an appointment at a Prometric test center, go to myASE or call Prometric at 1-877-346-9327. If you plan to test at a Prometric Satellite test center, you must call that test center directly to schedule your appointment. You can find the test centers near you by using our test center locator.

Untaken Tests No Longer Roll Over

Whether you register on the first day of a registration window or the last, you have 90 days from the original date of purchase to schedule an appointment and take your test. You should schedule appointments for all tests as soon as possible. If you do not complete the testing within 90 days, the untaken tests will expire, you will forfeit your fees, and you must register and pay registration and test fees again. Untaken tests no longer roll over to the following registration window.

Arrive Early

Plan to arrive 30 minutes before the scheduled appointment to allow time for check-in. If you arrive late, you may not be allowed to test and will forfeit your fees.

Bring Your Photo ID / Important Security Information

You will need to present one valid, unexpired government-issued photo ID with your signature. The name on your ID must match the name on your ASE record as shown on the Registration Ticket sent to you by email when you schedule an appointment. If you are testing outside of your country of citizenship, you must present a valid passport. Otherwise, you must present a valid driver's license, passport, state ID, national ID, or military ID. School- and company-issued IDs are not acceptable. If you do not bring an acceptable ID as described, or your identity cannot be verified due to an illegible or damaged ID, you will not be allowed to test and will forfeit your fees.

All other personal items, including cell phones, electronic devices, watches and other jewelry, keys, wallets, medications, food, drinks, etc. must be placed in an assigned locker, so please limit what you bring with you to the test center. No jewelry is allowed in the testing room, other than wedding bands and engagement rings. Bracelets, necklaces, earrings, headbands, hair clips, neck ties, etc. must be removed and stored in your locker. If you need tissues, the test center will provide them.

You will be asked to pull up your pants legs and sleeves and turn your pockets inside-out. You will be screened with a hand-held metal detector. You will be asked to remove your eyeglasses for visual inspection. Wedding bands and engagement rings are also visually inspected. This screening process is repeated every time you return from a break. Please note that the same security procedures apply to everyone taking tests at Prometric centers, regardless of the type of test - automotive, medical, business, or education. If you do not comply with the directions of the test center staff and Prometric security regulations, you will not be allowed to test and will forfeit your fees.

Reference Information Used On the L1, L2 and L3 tests

If you are taking an L1 or L2 Advanced Level test (regular or recertification), you should download copies of the Test Information and Composite Vehicle booklets here and become familiar with the content prior to your test date. You will be provided with a printed copy of the Composite Vehicle Booklet at the test center.

If you are taking the L3 Advanced Level test, you should download a copy of the Test Information Booklet here and become familiar with the Hybrid Test Reference information. You will not receive a hard copy of the booklet at the test center. Instead, the document will be available as an electronic pop-up during the test.

Appointment Changes

If you wish to change your test date or time, you may do so within 3 days of scheduling the appointment without penalty. After 3 days, there is a $20 fee for canceling an appointment. The person who cancels the appointment is responsible for the cancellation fee. No changes are allowed within 3 days of your scheduled appointment.
To make changes, use the Cancel Appointment option in myASE, or call Prometric at 1-877-346-9327. The web is available 24 hours a day, 7 days a week. There is no fee for scheduling a new appointment.

There are no refunds or credits for missed appointments. If you miss your appointment or arrive late, the tests are scored as “No Show”, and you forfeit all fees.

Severe Weather

In the event of severe weather or disaster, we may need to cancel your appointment. If this happens, Prometric will attempt to contact you by telephone and/or e-mail. If there is a possibility of severe weather and you are in doubt, call Prometric at 1-877-346-9327, or the local test center at the phone number listed on your Registration Ticket. If the test center is open, it is your responsibility to keep the appointment. If the test center is closed, your tests will be rescheduled at your earliest convenience, without any additional fee.

Test Center Problems

On rare occasions, technical difficulties may occur at the test center. Every effort will be made to correct those problems as soon as possible. In most cases, you will be able to resume your test where you stopped, with no reduction in the testing time. If the problem cannot be corrected within 30 minutes, you can reschedule your appointment to another day, without any additional fee. If a test is rescheduled, you must take the entire test over from the beginning. There are no refunds or any other compensation for any expenses or losses associated with any case where tests cannot be administered as scheduled. A rescheduled appointment is the only remedy available.

Score Reports

Your detailed score report is emailed to you immediately after you finish your test. You may also request a printed copy at the test center. Test results may also be viewed and printed in myASE within 3 days of the test in most cases.

Canceling Tests

If you wish to cancel a test, you must first cancel any existing appointment for that test, and then cancel the test itself. Use the Cancel Test option in myASE, or call Prometric at 1-877-346-9327. The web is available 24 hours a day, 7 days a week. If you are within 3 days of your testing appointment, you cannot cancel the appointment or test.

You can only cancel tests for which you paid. If you cancel a test within 3 days of purchase, you will receive a refund. Otherwise, you will receive a credit that can be used to pay for other ASE certification tests and fees. Credits must be used by the expiration date shown in myASE.

Test Takers with Disabilities

ASE provides appropriate and reasonable testing accommodations for candidates with a documented professional diagnosis at no additional cost under the provisions of the Americans with Disabilities Act (ADA). If you wish to take ASE tests with testing accommodations, you must submit your request and wait until your testing accommodations are approved before you register and schedule an appointment. The process is fully explained here. Note that English as a second language does not qualify as a disability under the ADA.

Bilingual Tests

ASE no longer offers bilingual tests, but an English-Spanish glossary of technical terms can be accessed on each question in all tests by clicking a button on the computer screen.

Release of Test Results and Certification Status

If your employer or school paid for your test, they will be able to view the pass/fail/no-show test result, but not the specific test score. If you paid for the test yourself, only you can see the pass/fail/no-show test result, in addition to the specific test score. You can reprint a score report in myASE at any time.

ASE does reserve the right to confirm whether you do or do not hold ASE certifications and in which areas. This is information about only those tests that you have passed - basically, it is the same information that is on your wall display certificate. If you do not want ASE to share this information with anyone else, you can opt out by unchecking the box labeled “Release my ASE status to others” in your profile in myASE. If you do so, ASE will not release your certification status to your employer, OEM, or other group or individual. This may prevent you from being reimbursed for tests, participating in recognition programs, or accessing service information, etc.

Notice to Organizations Using the ASE Examinations

The National Institute for Automotive Service Excellence (ASE) has developed these certification examinations expressly for use in the context of voluntary certification of vehicle service professionals, and all future revisions and refinements will be made in that context. ASE expressly disclaims any responsibility for the actions of organizations or entities which decide to use ASE examinations in any context other than ASE's voluntary certification of vehicle service professionals.

The Institute reserves the right to cancel any test score, bar participation in the ASE Program, or revoke certification if ASE has any reason to question the validity of a test score, suspect misconduct at the Test Center, suspect an individual of creating or presenting fraudulent ASE certificates, score reports, or other credentials, or suspect the reporting of fraudulent registration information.

Terms and Conditions May Change

These terms and conditions are subject to change without notice. By registering for ASE certification tests and/or scheduling testing appointments, you agree to these terms. If you enter a registration or schedule an appointment on behalf of someone else, you certify that each person registered or scheduled accepts these terms as well.


If you have any questions about ASE's computer-based testing format, click here. For other questions about ASE, view the Frequently Asked Questions. You may also call Prometric at 1-877-346-9327, or send an e-mail to contactus@ase.com.