**Updated 04/28/2020**

We hope that you and your family are doing okay in these unprecedented times. Our overriding priority at ASE remains the health and safety of you and your families.

We want to give you an update about ASE testing and let you know how that affects you. Prometric is opening some limited testing on May 1st, however ASE testing will not be available until at least May 18th, and most likely not in every area of the country at that time. Prometric has put safety measures in place and will also be following state and local guidelines in opening test centers.
  • If you are currently scheduled to test between May 1st and May 17th, your appointment is being cancelled. You can reschedule your test appointment for anytime between May 18th and September 30th.

  • If you have a testing appointment between May 18th and June 30th, there is a chance your appointment will be cancelled by Prometric to allow for social distancing at the test centers. 

    • If Prometric cancels your appointment, you can reschedule your test appointment for any time up until September 30th.

    • If your appointment is not cancelled; however, and you are concerned about being at the test center, you are welcome to cancel your appointment and reschedule any time until September 30th.

  • If you have signed up for testing but have not scheduled an appointment, you now have up until September 30th to take the test(s).

  • If you would like to sign up for testing, we have extended the usual 90-day window to test until September 30th.  Hopefully this will provide a comfortable additional time frame to test and allow you to test prior to the year-end rush.

You may be receiving emails and information directly from Prometric. We are all trying to provide you information to reduce uncertainty and provide clarity. As always, we are here to help each one of you.

 

Please coordinate your testing with your employer and review the safety measures that Prometric has put in place by visiting https://www.prometric.com/corona-virus-update. If you have any questions or concerns, we can be reached at 1-800-390-6789 or email us at contactus@ase.com.

 

Again, your safety is of paramount importance to us. Please continue to follow the guidance from the Centers for Disease Control (CDC) at home and work and know that you have the full support of ASE as you keep the motoring public going.


**Updated 04/10/2020**


Do you have ASE certifications expiring June 30, 2020? Read this important update regarding your expiration date.


As the situation with coronavirus (COVID-19) continues to evolve, nothing is more important than the health and safety of our ASE Certified professionals, their families and the ASE staff.


Early after the situation was officially characterized as a pandemic, Prometric made the difficult but necessary decision to close all test centers in the U.S. and Canada until April 16th. Based on updated information and after careful consideration, we have decided to extend the closure of test centers in the U.S. and Canada until May 1st. We anticipate re-opening after this date; however, any openings will be dependent on circumstances that are changing daily.

What is important to know:

·      Prometric will automatically cancel your appointment(s) if it is scheduled through May 1, 2020.

·      Anyone scheduled to test during this time will have their 90-day test window extended until June 30, 2020.

·      To reschedule your appointment, please log-in to your myASE account at  ASE.com or call the ASE customer service department from 8:00 am to 5:00 pm EDT Monday through Friday at 1-800-390-6789.

For faster service, email us at
contactus@ase.com.

·      For testing appointments scheduled on or after April 30, 2020, ASE will continue to update you with any changes.

Our hearts go out to everyone impacted, and we will do our best to support our service professionals, our families and communities.