Great Service Starts Here

Our customers expect you to Fix Their Vehicle Right the First Time (F1) and have superior knowledge of the unique features and advanced technologies on their vehicles. Nissan Certification offers you the chance to show your commitment to quality and industry pride in a job well done. Your ability to understand and maintain the sophisticated systems in Nissan vehicles keeps your customers satisfied and their vehicles in peak operating condition.

 

Minimum Service Training Requirements (Mstr)

Nissan continues to focus on drivers to build your dealership’s service retention and profits. To support the F1 initiative, Nissan implemented Minimum Service Training Requirements (MSTR), which provide specific service technician training requirements for Nissan dealers. The requirements fall into two categories: Technician Orientation Program Certification and Shop Competency by Skill Area.

For questions regarding Minimum Service Training Requirements, or general questions regarding technical training, please contact your local training center:

Technician Orientation Program Certification

The Technician Orientation Program Certification consists of web-based e-learning courses and web-based Service Information Resource (SIR) videos and web-based post-tests. All training elements are online and can be completed in 4-6 hours. They must be completed within 30 days of employment or warranty claims with your technician ID will suspend.

The Technician Orientation Program Certification specialty areas cover topics such as: brand orientation, F1, vehicle repair process, repair order documentation, ASIST, CONSULT-III plus, service manual familiarization, vehicle maintenance requirements, electrical fundamentals, essential tools, pre-delivery inspection, and more.

Shop Competency by Skill Area

Dealerships are required to have a minimum number of Service Technicians trained in each of the four core training specialty (skill) areas: Electrical, Engine, Chassis and Driveline. The minimum number of trained technicians required in each skill area is based upon the total number of technicians employed by the dealer.

Specialty (Skill) Areas

Becoming a Certified Nissan Technician

Nissan SCOPE (Service Career Opportunities for Professional Enhancement) is the Nissan certification and recognition program for technicians. The status you earn through the program demonstrates that you have the knowledge, skills, and competency to perform your job at a very high level.

SCOPE is divided into four specialty areas:

  • Electrical
  • Engine
  • Chassis
  • Driveline

Each specialty area is comprised of specific ASE Certifications, instructor-led courses, and web-based courses.

How to create an ASE account Electrical Specialist Requirements

How to create an ASE account Engine Specialist Requirements

How to create an ASE account Chassis Specialist Requirements

How to create an ASE account Driveline Specialist Requirements

SCOPE offers five levels of achievement. Your achievement level is determined by how many specialty areas you complete.

Achievement Level Requirements
Trainee Technician Orientation Program Certification
Technician Any Instructor-led Course
Specialist Any One Specialty Area (excluding Diesel, DFRT, EV, GT-R & Hybrid)
Senior Specialist Any Two Specialty Areas (excluding Diesel, DFRT, EV, GT-R & Hybrid)
Master Technician All Four Specialty Areas (plus New Model Training excluding Diesel, DFRT, EV, GT-R & Hybrid)

FREQUENTLY ASKED QUESTIONS

How to create an ASE account How do I create a myASE account?

How to affiliate an ASE account with Nissan How do I affiliate my ASE account with Nissan?

Register for an ASE Certification test How do I register for an ASE Certification test?

Cost of ASE Certification Tests? How much do ASE Certification tests cost?


NEED HELP?

If at any point you have trouble during the registration process for your ASE Certification test(s), email us at contactus@ase.com, or contact ASE Customer Service at 1-800-390-6789 between 8 a.m. and 5 p.m., Eastern Time, Monday-Friday, except holidays. Operators are here to help guide you through the registration process and answer any and all questions that you may have.