LEXUS

“The cornerstone of the Lexus “fixed right the first time” customer service initiatives are ASE automotive certification tests. Lexus strongly believes that taking and passing ASE certification tests ensures technicians possess the fundamental knowledge and technical know-how needed to fix customers vehicles right the first time!”


ASE CERTIFICATION FOR LEXUS TECHNICIANS

At Lexus we strive to deliver extraordinary service, seeking to anticipate and seamlessly meet our customer’s needs in every thought, word, and gesture. To do so is our greatest privilege. ASE automotive certification tests are the foundation of automotive knowledge, and we want our technicians to be among the best and most knowledgeable. We highly encourage you to take and complete ASE automotive certification tests to help advance your Lexus technician certification and jump-start your career! Please contact your Area Training Manager for more details about ASE testing and Lexus-specific technical training courses. We look forward to working with you.

LEXUS TECHNICIAN CERTIFICATION LAYOUT

Certification Level         Tenure         ASE         Courses    
Certified None None E-Learning/

Instructor-led
Senior 18 Months Certified in any 4 areas: A1-A8, L1 E-Learning/

Instructor-led
Master 24 months Certified in any 8 areas: A1-A8, L1 E-Learning/

Instructor-led

CASE (CONTINUING AUTOMOTIVE SERVICE EDUCATION)

To promote educational excellence, all Lexus technical training courses have been certified under strict CASE (Continuing Automotive Service Education) standards that were developed by ASE’s separate education foundation, NATEF (National Automotive Technicians Education Foundation). These standards are nationally recognized and assure technicians that CASE-approved training programs are designed and implemented using educationally sound processes and practices.


LEXUS TECHNICIAN CERTIFICATION KEY POINTS

Eligibility: In order to participate in the Lexus technician certification program, you must be entered into your dealership’s Staffmaster system with a primary job title of Service Technician or Diagnostic Specialist.

Important Note: In order to transfer ASE certification test credit into the Lexus technician certification program, while registering you must select the option that allows ASE to send test information to Lexus. If permission is not allowed, you will not be properly credited for passing ASE tests in the Lexus technician certification program. Similarly, if you do not provide ASE with your work experience information, you may not be properly credited in the Lexus technician certification program.

Training & Certification Resources: For additional information on Lexus training course offerings, testing and certification information, please refer to the sites below. These resources can help you track your progress and promote your advancement in the Lexus technician certification program.

If you have additional questions, please contact your Lexus Area Training Manager.


FAQ

If you have never registered for an ASE test, visit ASE.com and select the Create myASE Account link in the myASE login box. You will then be prompted through several screens to provide information about yourself to set up your account.

Lexus and ASE have an agreement to allow ASE Certification status from the ASE website (ASE.com) to transfer into the Lexus training website. To enable the transfer of your ASE credentials to Lexus, you must:

  1. Log in to your myASE account.
  2. Select the Profile tab.
  3. Select the "Release my ASE status to others" checkbox and then select the Submit button.

If you have already created a myASE account, then:

  1. Log in to your myASE account.
  2. Select Company-Assigned ID.
  3. Select the Add Company-Assigned ID button.
  4. Select Toyota from the Company drop-down menu and enter your SPIN ID and then select Submit.
  5. Select the Profile tab to review your information and check on your release status. Confirm that your information is correct.
  6. Select the "Release my ASE status to others" checkbox and then select the Submit button.
  1. Log in to your myASE account.
  2. Select Store link.
  3. Select the checkbox(s) for the ASE Certification Test(s) for which you wish to register.
  4. After going through several prompts, you can schedule your appointment. If you have multiple tests to schedule, you may also select the "Select All" checkbox.
  5. Then you can Find the Test Center that is most convenient for you and select the Schedule an Appointment link to find available locations.
  6. Once you have scheduled your test appointments you will be directed to an Appointment Confirmation page where you should see the correct date/time for your ASE Certification test(s). Select either the Print Registration Ticket button to print your registration ticket, or select Continue to complete the registration process.

The results from ASE are imported from ASE on a weekly basis, but it can take up to four weeks for the Lexus Commitment to Perfection program to receive certification results after completion. If you have already provided ASE with your Toyota SPIN ID through myASE and your records have not transferred, please contact ASE at (703) 669-6600.

  • Certification Tests (except L1, L2, and L3): $47 each
  • Advanced Level Tests (L1, L2, and L3): $94 each
  • Recertification Tests (except L1, L2, and L3): $47 each. Recertification Tests fees are capped at $141, so the most anyone would pay to recertify in a single order is $175 – no matter how many recertification tests are purchased.
  • Registration Fee: $34 per order
  • ASE is required to collect sales tax on applicable purchases in AZ, CO, HI, NJ, NM, NY, OH, SC, SD, TX, VA, WA, and WV.

Need Help?

If at any point you have trouble during the registration process for your ASE Certification test(s), email us at contactus@ase.com, or contact ASE Customer Service at 1-800-390-6789 between 8 a.m. and 5 p.m., Eastern Time, Monday-Friday, except holidays. Operators are here to help guide you through the registration process and answer any and all questions you may have.

ASE Contact information

Phone
1-800-390-6789

Email
contactus@ase.com

Mailing
National Institute for Automotive Service Excellence
1503 Edwards Ferry Rd., NE Suite 401
Leesburg, VA 20176