NAPA

NAPA KNOW HOW STARTS HERE

NAPA is known for having knowledgeable people working in our NAPA AutoCare Centers and our stores. An ASE certification is the perfect way to demonstrate our know-how to customers. We support and encourage everyone to become ASE certified and display these credentials with pride.


ASE CERTIFICATION PROGRAM

Everybody knows that MD following an individual's name means Medical Doctor. Associations and professions use certifications to recognize qualified individuals. The certification process is one of the most important steps in your career development. Earning an ASE certification demonstrates your commitment to the automotive service and repair profession, enhances your professional image, builds self-esteem, and improves career opportunities and advancement.

To stay competitive in today’s marketplace, technicians must have superior skills and knowledge to perform efficiently and effectively in their jobs. An ASE certification, the industry standard, is an excellent way to build a career and your future. This will increase your knowledge and enable you to accurately and efficiently diagnose and repair today’s complex vehicles.

All NAPA AutoCare techs, who pass an ASE Certification Test, are eligible for a $75 reimbursement. See Test Reimbursement Info under NAPA quick links for more information.

There are several ASE certifications available:

  • A Series: Automotive
  • B Series: Collision Repair and Refinish
  • C Series: Service Consultant
  • E Series: Truck Equipment
  • F Series: Alternate Fuels
  • G Series: Auto Maintenance and Light Repair
  • H Series: Transit Bus
  • L Series: Advanced Level
  • P Series: Parts Specialist
  • S Series: School Bus
  • T Series: Medium/Heavy Truck

To become certified in most specialty areas, you must pass one or more of the certification tests and have two or more years of hands-on work experience. In some cases, formal training can substitute for part of the work experience requirement.

Advanced-Level certification (tests L1, L2 and L3) requires an additional year of experience beyond the two-year Repair Technician requirement, for a total of three years.

WHAT IS THE NAPA/ASE TECHNICIAN OF THE YEAR AWARD?

The NAPA/ASE Technician of the Year award is the ultimate way to be honored for your hard work. You can nominate yourself or be nominated by a co-worker, shop owner, manager, a NAPA Distribution Center or NAPA manufacturer representative. Shops can nominate as many people as they like. Qualifications include the following:

Current ASE Master Technician Certification
Other Criteria Considered:

  • Technical Skills
  • Customer service attitude and skills
  • Effective merchandising/sales promotion techniques
  • Business practices
  • Commitment to the industry
  • Dedication to training
  • Participation in community activities


FAQ

The following job roles are recommended to have ASE certifications:

  • Shop Manager
  • Assistant Shop Manager
  • Service Advisor
  • All Technicians

Complete ASE certification test with a passing grade, provide a copy of "Score Report" or completion certificate from ASE.

Send ASE Certification form (which is accessible by logging into the NAPAAutoCare.com member site), found at - http://www.napaautocare.com/member/mechanical/personnel/ase-certification-reimbursement.aspx - with the Copy/Certificate to:

NAPA Headquarters
ATTN: NAPA AutoCare Program
2999 Circle 75 Pkwy
Atlanta, GA 30339

Reimbursement will be included on your next Volume Rebate Check.

There are two ways to prepare for the ASE test: online eLearing courses and paper manuals. You can place orders on the NAPA Training website.

  1. If you have never registered for an ASE test, visit

ASE.com and select the Create myASE Account link in the myASE login box. You will then be prompted through several screens to provide information about yourself to set up your account.

NAPA and ASE have an agreement to allow ASE Certification status from the ASE website (www.ase.com) to transfer into NAPA's training website. To enable the transfer of your ASE credentials to NAPA Training Center, you must:

  1. Log in to your myASE account.
  2. Select the Profile tab.
  3. Select the "Release my ASE status to others" checkbox and then select the Submit button.

If you have already created a myASE account, then:

NAPA Company-owned Locations:

  1. Log in to your myASE account.
  2. Select Company-Assigned ID.
  3. Select the Add Company-Assigned ID button.
  4. Select NAPA from the Company drop-down menu and enter your GPC employee ID number in the Company-Assigned ID field and then select Submit.
  5. Select the Profile tab to review your information and check on your release status. Confirm that your information is correct.
  6. Select the "Release my ASE status to others" checkbox and then select the Submit button.

NAPA Independently-owned Locations:

  1. Log in to your myASE account.
  2. Search by zipcode to find your store location.
  3. Select the Add Company-Assigned ID button.
  4. Select NAPA from the Company drop-down menu and then select Submit. You can enter more than one employer.
  5. Select the Profile tab to review your information and check on your release status. Confirm that your information is correct.
  6. Select the "Release my ASE status to others" checkbox and then select the Submit button.
  1. Log in to your myASE account.
  2. Select Store link.
  3. Select the checkbox(s) for the ASE Certification Test(s) for which you wish to test.
  4. After going through several prompts, you can schedule your appointment. If you have multiple tests to schedule, you may also select the "Select All" checkbox.
  5. Then you can Find the Test Center that is most convenient for you and select the Schedule an Appointment link to find available locations.
  6. Once you have scheduled your test appointments you will be directed to an Appointment Confirmation page where you should see the correct date/time for your ASE Certification test(s). Select either the Print Registration Ticket button to print your registration ticket, or select Continue to complete the registration process.
  • Certification Tests (except L1, L2, and L3): $47 each
  • Advanced Level Tests (L1, L2, and L3): $94 each
  • Recertification Tests (except L1, L2, and L3): $47 each. Recertification Tests fees are capped at $141, so the most anyone would pay to recertify in a single order is $175 – no matter how many recertification tests are purchased.
  • Registration Fee: $34 per order
  • ASE is required to collect sales tax on applicable purchases in AZ, CO, HI, NJ, NM, NY, OH, SC, SD, TX, VA, WA, and WV.

The results from ASE are imported from ASE on a weekly basis, but it can take up to four weeks for the NAPA Training to receive certification results after completion. If you have already provided your ASE ID on the NAPA Training site for your organization and your records have not transferred, please contact ASE at (703) 669-6600.

When you pass one or more tests and fulfill the work experience requirement, you will receive the Blue Seal of Excellence: the nationally recognized ASE emblem on a certificate suitable for framing. To purchase insignias for uniforms, visit the ASE store.

If you take an ASE test and receive a "Pass" or "Fail" test result, you must wait 30 days before you can register to take it again.

To become ASE-certified, you must pass an ASE certification test and have relevant hands-on working experience. The amount of work experience required varies by test, and is specified in detail on the Work Experience Reporting Form. ASE recommends submitting the form after you've registered to take an ASE certification test.

Certification credentials are valid for five years. If it has been five years or more since you took a particular test, it’s time to register for the corresponding Recertification Test. The five-year requirement ensures certified professionals are current in this rapidly changing industry.

Need Help?

If at any point you have trouble during the registration process for your ASE Certification test(s), email us at contactus@ase.com, or contact ASE Customer Service at 1-800-390-6789 between 8 a.m. and 5 p.m., Eastern Time, Monday-Friday, except holidays. Operators are here to help guide you through the registration process and answer any and all questions that you may have.

ASE Contact information

Phone
1-800-390-6789

Email
contactus@ase.com

Mailing
National Institute for Automotive Service Excellence
1503 Edwards Ferry Rd., NE Suite 401
Leesburg, VA 20176