Dave Johnson, president and CEO of the National Institute for Automotive Service Excellence (ASE), is the featured guest on the latest “Beyond the Wrench”
podcast. The podcast is hosted by Jay Goninen, co-founder and president of WrenchWay. In the podcast, Johnson discusses his professional career and how he started as a technician before switching into a management role. Johnson also covers the latest happenings at ASE, provides his thoughts on the industry and talks about the critical challenges faced by automotive professionals today.
The podcast features several segments on how ASE is working on the betterment of automotive service professionals. Highlights of the podcast include:
(1:23) – How Johnson started repairing vehicles working on his family farm
(9:10) – Start of his career transition to working at Ford and learning the importance of customer service and advocting for technicians
(13:26) – How his position at ASE came about
(19:44) – How working at Ford prepared him for ASE
(21:00) – ASE working on behalf of the entire industry and all automotive service professionals
(29:45) – Why he took the ASE job and his passion for technicians
(34:50) – Importance of ASE certification and how to make ASE better
(46:15) – Impact of ASE on industry and new messaging for ASE
(50:30) – Addressing the technician shortge while getting more individuals certified
(57:06) – Discusses the “circle of life” which is the basis of the ASE strategic plan
(1:00:35) – Importance of ASE accredited schools.
To listen to the podcast, visit https://wrenchway.com/blog/whats-new-with-ase-a-chat-with-the-ceo/#.
About the National Institute for Automotive Service Excellence (ASE) Established in 1972 as a non-profit organization, the National Institute for Automotive Service Excellence (ASE) is a driving force in the transportation industry. As an independent third party, ASE upholds and promotes high standards of service and repair through the assessment, certification and credentialing of current and future industry professionals, and the prestigious ASE Blue Seal logo identifies professionals who possess the essential knowledge and skills to perform with excellence. Today, there are approximately 220,000 ASE Certified professionals at work in dealerships, independent shops, collision repair shops, auto parts stores, fleets, schools and colleges throughout the country. For more information about ASE, visit www.ase.com.