HereThe National Institute for Automotive Service Excellence (ASE) is hosting a free webinar for service technicians on Tuesday, Oct. 24 at 4:00 p.m. ET entitled “Diagnosing a No-Start Toyota Hybrid.”

In this webinar, John Thornton with Autotrain and Automotive Seminars will discuss methods which can be used to determine, with limited crank attempts, what may be wrong with the engine.

The capacity of the high-voltage battery determines how many “engine cranks” are available during a no-start. Every crank reduces the high-voltage battery’s state of charge. Each crank must be done strategically. The goal of the webinar is to determine what is preventing the engine from starting without completely discharging the high voltage battery.

In this webinar, topics to be covered include:

  • Freeze frame analysis
  • Scan data interpretation
  • Outputs that can be scoped with the ignition on
  • Outputs that must be scoped during the crank

Participants in this webinar will receive a certificate of attendance at the live session. Please allow one week for automatic email delivery of the certificate.

After registering, a confirmation email will be sent containing information about joining the webinar. Those who are not sure if they can attend are encouraged to register as they will receive a follow-up email with details on how to attend a recorded session, if available. Click here for more information or to register.

About the National Institute for Automotive Service Excellence (ASE) Established in 1972 as a non-profit organization, the National Institute for Automotive Service Excellence (ASE) is a driving force in the transportation industry. As an independent third party, ASE upholds and promotes high standards of service and repair through the assessment, certification and credentialing of current and future industry professionals, and the prestigious ASE Blue Seal logo identifies professionals who possess the essential knowledge and skills to perform with excellence. Today, there are approximately 220,000 ASE Certified professionals at work in dealerships, independent shops, collision repair shops, auto parts stores, fleets, schools and colleges throughout the country. For more information about ASE, visit