VOLVO

COMMITMENT TO EXCELLENCE

Volvo Car USA LLC is experiencing tremendous growth and there is a strong demand for qualified technicians. Automotive Service Excellence (ASE) Certification Tests and the new Volvo Certified Level Test offer current Volvo technicians and technicians interested in a career with a Volvo retailer the opportunity to show their commitment to quality.

WHAT IS THE VOLVO CERTIFIED LEVEL TEST?

Volvo Car USA LLC in conjunction with ASE is pleased to announce the Volvo Certified Level Test. The test is available to purchase via the myASE portal.

  • Technicians interested in joining a Volvo retailer can include their Volvo Certified Level Test results in their application as a key indicator of their competence and their Volvo specific skill set.
  • By passing the Volvo Certified Level Test, existing Volvo technicians can receive equivalency toward any four A1-A8 professional-level ASE tests as one requirement toward the Volvo Certified* rating.

*The Volvo Certified Level Test will not count toward achieving Master or Expert Level requirements.

Take a look at the content included in the test.

WHAT IS THE VOLVO CERTIFIED LEVEL TEST?

Volvo Car USA LLC technical training requirements are updated on a quarterly basis and include a combination of web-based and instructor-led training, years of experience, and ASE certification.

Volvo Level requirements:

Quality Certified Master Expert
No ASE requirements. Any four, A1-A8 professional-level automobile tests or the Volvo Certified Level Test. All A1-A8 professional-level automobile tests.

All A1-A8 professional-level automobile tests and L1.

As of 1/1/2020, L3 will also be required.

AUTOMOBILE & LIGHT TRUCK CERTIFICATION TESTS (A1-A8):

  • A1 - Engine Repair
  • A2 - Automatic Transmission/Transaxle
  • A3 - Manual Drive Train and Axles
  • A4 - Suspension and Steering
  • A5 - Brakes
  • A6 - Electric/Electronic Systems
  • A7 - Heating and Air Conditioning
  • A8 - Engine Performance

ADVANCED LEVEL CERTIFICATION TESTS (L1, L3):

  • L1 - Advanced Engine Performance Specialist
  • L3 - Light Duty Hybrid/Electric Vehicle Specialist

ASE delivers these benefits:

  • ASE is an independent, non-profit organization dedicated to improving the quality of automotive service and repair through the voluntary testing and certification of automotive professionals.
  • ASE certification is a valuable means to measure the knowledge and skills of individual employees as well as the commitment to quality of the repair facility employing ASE Certified professionals.
  • By displaying ASE certification, you instill customer confidence.

FAQ

If you have never registered for an ASE test, visit https://my.ase.com/ and select the Create myASE Account link. You will then be prompted to provide information about yourself to set up your account.

Volvo and ASE have an agreement to allow ASE Certification status from the ASE website (www.ASE.com) to transfer into Volvo Car USA's training website, Volvo Car Performance Academy. To enable the transfer of your ASE credentials to Toyota's, you must:

  1. Log in to your myASE account.
  2. Select the Profile tab.
  3. Select the "Release my ASE status to others" checkbox and then select the Submit button.

If you have already created a myASE account, then:

  1. Log in to your myASE account.
  2. Select Company-Assigned ID.
  3. Select the Add Company-Assigned ID button.
  4. Select Volvo from the Company drop-down menu, enter your VPID number, and then select Submit.
  5. Select the Profile tab to review your information and check on your release status. Confirm that your information is correct.
  6. Select the "Release my ASE status to others" checkbox and then select the Submit button.
  1. Log in to your myASE account.
  2. Select Store link.
  3. Select the checkbox(s) for the ASE Certification Test(s) for which you wish to test.
  4. After going through several prompts, you can schedule your appointment. If you have multiple tests to schedule, you may also select the "Select All" checkbox.
  5. Then you can Find the Test Center that is most convenient for you and select the Schedule an Appointment link to find available locations.
  6. Once you have scheduled your test appointments you will be directed to an Appointment Confirmation page where you should see the correct date/time for your ASE Certification test(s). Select either the Print Registration Ticket button to print your registration ticket, or select Continue to complete the registration process.

The results from ASE are imported to VCPA on a monthly basis, but it can take up to four weeks for the Volvo Car Performance Academy to receive certification results after completion. If you have already provided ASE with your VPID and your records have not transferred, please contact ASE at (703) 669-6600 or via email at contactus@ase.com.

  • Certification Tests (except L1, L2, and L3): $47 each
  • Advanced Level Tests (L1, L2, and L3): $94 each
  • Volvo Certified Level Test: $94 each
  • Recertification Tests (except L1, L2, and L3): $47 each. Recertification Tests fees are capped at $141, so the most anyone would pay to recertify in a single order is $175 – no matter how many recertification tests are purchased.
  • Registration Fee: $34 per order
  • ASE is required to collect sales tax on applicable purchases in AZ, CO, HI, NJ, NM, NY, OH, SC, SD, TX, VA, WA, and WV.

You can find the most recent training requirements on the Volvo Car Performance Academy homepage via the Volvo Retailer Portal (retailers.volvocars.biz).

Need Help?

If at any point you have trouble during the registration process for your ASE Certification test(s), email us at contactus@ase.com, or contact ASE Customer Service at 1-800-390-6789 between 8 a.m. and 5 p.m., Eastern Time, Monday-Friday, except holidays. Operators are here to help guide you through the registration process and answer any and all questions you may have.

ASE Contact information

Phone
1-800-390-6789

Email
contactus@ase.com

Mailing
National Institute for Automotive Service Excellence
1503 Edwards Ferry Rd., NE Suite 401
Leesburg, VA 20176